CAD Technician / Estimator

Provide underfloor heating estimates and full design drawings, responding to technical queries to support the business.

Key Responsibilities & Duties

Pre Sales Budgets

  • Review plans from client’s architects.
  • Size each project from the plans; liaise with architects or the customer to qualify their requirements.
  • Draft initial design for costing / quote purposes and sales enquiries.
  • Check design criteria is correct via multiple reviews.
  • Complete a quote sheet in excel.
  • Return information to the sales department for them to place or chase on order.

Full Design Work

  • Create a project matrix for each confirmed project / order.
  • Produce underfloor heating design layouts using AutoCAD.
  • Update project manager.
  • Liaise with the sales team in respect of any alterations required or made.
  • Produce heat loss calculations for electric and hydronic systems using MS Excel.
  • Use Willms to calculate pipe layouts and design hydronic systems.
  • Load “as installed” drawings onto the system for future reference.

Technical Support / Training

  • Respond to general technical queries or enquiries.
  • Liaise with architects / electricians and end users to resolve technical issues.
  • Respond to calls for underfloor repairs to existing systems.
  • Diagnose problems.
  • Raise repair quotations with terms and conditions via e-mail.
  • Explain terms and conditions with the customer as required.
  • Pass repairs and heating surveys to the installation team once quote is accepted.
  • Liaise with trade customers / end users in respect of OEM products.
  • Provide product/technical training for staff as required.

Installations

  • Provide the final system design drawings/test sheets for the installation team.
  • Liaise with installers to trouble shoot on-site problems.

Component Training

  • Diagnose faults on returned components.
  • Pass information back to the supplier / end user.
  • Recommend next course of action.

General

  • Liaise with work colleagues as required.
  • Participate in internal / external meetings as requested.
  • Identify and meet personal job-related training and development as required.
  • Undertake telephone liaison with relevant contacts.
  • Provide assistance in terms of general and specific business support as required.
  • Provide cover for other members of the team

Applicant Specification:

  • Looking for a technically minded pro-active recruit to join a growing company.
  • Good communication and IT skills required, main role is handling technical calls & emails.
  • Knowledge/experience of mechanical heating services (plumbing/electrical) beneficial
  • AutoCAD experience/knowledge is essential
  • Training on products and systems provided in-house, may include on-site installation, repair visit, commissioning visit(s)
  • Good level of education
  • The ability to work on own, as well as part of a team
  • An organised and enthusiastic work ethic
  • ‘Can-Do’ Attitude/Team Player

What you’ll get:

We value, support and champion those we work with – promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensure our work environment is the best it can be.

We value your commitment and offer competitive salaries to reflect this – although there are other great benefits too;

  • Casual dress
  • Company pension
  • Company events
  • Sick pay
  • 20 days holiday (increasing to 21 days after three years’ service / 23 days after 5 years’ service) + Bank Holidays
  • Learning and development opportunities
  • Cycle to Work Scheme
  • Office closure between Christmas & New Year
  • On-site parking
  • Collaborative atmosphere where everyone’s opinion is taken seriously
  • A rapidly growing business with big plans

Salary dependant on experience  | Mon-Fri 8:00am-5:00pm

Apply today, email your CV and covering letter to cv@gaia.co.uk quoting reference CADTECHNICIAN/ESTIMATOR

CAD Technician

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